Terms and Conditions
Advanced Reservations
We highly recommend that you schedule your appointments 2-4 weeks in advance to ensure that your preferred time and treatment or service is available
Cancellation Policy
As a courtesy to other guests and our staff, please give at least a 24-hour notice of cancellation.
Clinic Arrival
Please arrive 20 minutes early to fill out in-take forms if they are required for your particular treatment and numbing of the treatment area if required (such as Lip Fillers, PDO Threadlift, Laser Treatments). If you are a new client with us, we will always need you to fill out a Client Consent Form.
Payment Types
We accept cash, debit cards, personal checks, Visa, MasterCard, American Express and Discover – with proper identification.
Returned Checks
We accept checks, however, a $30 fee along with any additional charges that we may incur, will be assessed for any returned checks or other forms of payment.
Clinic Etiquette
Our clinic caters to medical patients and aesthetic clients. Please respect everyone’s right to privacy and serenity. Please turn off all cellular phones and devices in the clinic area and please keep voices to a whisper.
Guests under 18 need to be accompanied by a responsible adult.
Health Conditions
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your Clinic reservation.
- We advise you to stay away from blood thinners, NSAIDS for 2 weeks before invasive procedures.
- Avoid alcohol 24 hours before appointment.
- Avoid waxing, electrolysis, plucking of hair for 1 month prior to laser hair removal.
- Avoid Accutane, retinols, AHA or BHA skin products or peels for 6 months before a laser skin procedure.
- Autoimmune and Neurological conditions, diabetes, collagen or connective tissue disorders, photosensitive disorders, photosensitizing medications, pregnancy, breastfeeding and history of cold sores will affect your treatments.
Intake forms must be updated with current contact and medical information.
Cleanliness
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.
Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.
Returns and Refunds
All sales are final. We do not refund or offer exchanges or transfers on packages or gift certificates. Product purchases can be exchanged within 30 days of the date of purchase, if accompanied by the original receipt, for the amount of the purchase price.
Gift Certificates
HealthPark Medical Aesthetics gift certificates are non-refundable and good for aesthetic services only. Our gift certificates may not be exchanged for other gift certificates or cash. HealthPark Medical Aesthetics is not responsible for lost or stolen gift certificates. In order to protect gift card identity, please have ID available when redeeming.
Memberships
Three month minimum commitment is required. Membership cancellation can be done at any time, but notice must be given before the next billing cycle (on or around the 1st or 15th of every month). Membership services can rollover/accumulate to the next month(s), but accumulated services are lost upon cancellation. Memberships are not sharable or transferable.
Prices
Prices for services and products are subject to change on our website and menus without advance notice.
Right of Refusal
HealthPark Medical Aesthetics reserves the right to refuse service to any client for any reason. What we consider to be inappropriate conduct or language during a service will result in immediate termination of the service.
Privacy Policy
At HealthPark Medical Aesthetics, we value your privacy, and we are committed to maintaining your security and confidentiality in the use of any private information you choose to share with us. We do not disclose identifiable information to any third party without your consent. Further, we do not sell, rent, or otherwise allow the unauthorized outside use of personal information such as names, addresses, phone numbers, or e-mail addresses in our database without your permission.
Shipping Policy
We ship to Canada (all provinces) and are not able to ship Internationally at this time. Shipping fees vary depending on product size and weight and method of shipping chosen. Most items are available to ship in 1-2 business days unless otherwise noted. We typically process, ship, and deliver packages Tuesday through Friday (excluding holidays).
Terms and Conditions
By using this Site, you agree to HealthPark Medical Aesthetics’s terms and conditions. HealthPark Medical Aesthetics reserves the right to change these terms and conditions in its sole discretion.
